How can I use AI features in WupSales workflows?
WupSales includes powerful AI features powered by multiple AI providers including OpenAI, Claude, Gemini, and DeepSeek.
Available AI Features:
1. AI Content Generation in Workflows
Generate dynamic content for:
- Email Content: Personalized email messages based on customer data
- Product Descriptions: Auto-generate descriptions for new products
- Social Media Posts: Create promotional content
- Review Responses: Draft responses to customer reviews
- Customer Communications: Personalized messages for tier upgrades, rewards
2. AI Image Generation
Create images using DALL-E or Gemini:
- Promotional graphics
- Product mockups
- Email header images
- Social media visuals
3. AI-Powered Chatbots
Build intelligent customer service chatbots:
- Answer loyalty program questions
- Help customers redeem rewards
- Provide personalized product recommendations
- Check order status and points balance
Setting Up AI Features:
Step 1: Configure AI Provider
- Go to AI Copilot → Settings → API
- Choose your AI provider:
- OpenAI: GPT-4, GPT-4o, DALL-E 3
- Claude: Claude 4 Sonnet, Claude 4 Opus
- Gemini: Gemini 2.0 Flash, Gemini Pro
- DeepSeek: DeepSeek Chat
- Perplexity: Sonar, Sonar Pro
- Enter API key
- Test connection
Step 2: Create AI Workflow
- Go to AI Copilot → Workflow
- Create new workflow
- Add trigger (e.g., “New order completed”)
- Add “AI Generate Text” action block
- Configure prompt with variables:
Write a thank you email for {{customer_name}} who just purchased {{product_name}} for {{order_total}}. Mention they earned {{points_earned}} points. - Add “Send Email” action with AI-generated content
- Publish workflow
AI Workflow Examples:
Personalized Tier Upgrade Email:
Trigger: Customer tier changed to Gold
Action 1: AI Generate - "Write a congratulatory email for {{customer_name}} reaching Gold tier. Highlight their {{lifetime_spend}} spent and new benefits."
Action 2: Send Email with generated content
Product Review Response:
Trigger: New product review submitted
Condition: Rating >= 4 stars
Action 1: AI Generate - "Write a grateful response to this review: {{review_content}}"
Action 2: Post comment with generated response
AI Models Comparison:
| Provider | Best For | Speed | Cost |
|---|---|---|---|
| GPT-4o | General purpose, balanced quality | Fast | $$ |
| Claude 4 Sonnet | Long-form content, nuanced writing | Medium | $$ |
| Gemini 2.0 | Fast responses, Google integrations | Very Fast | $ |
| DeepSeek | Technical content, code | Fast | $ |
Pro Tip: Test different AI models with the same prompt to find which works best for your use case!
